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Reset Password – Client Area

Learn How to Reset Password for Extilum Client Area. If you have forgotten your Client Area password, you may reset it following this tutorial.


Video tutorial – Reset Password in the Client Area


Step-by-step tutorial – Reset Password in the Client Area

  1. Go to Extilum Client Area

    https://portal.extilum.com/
    Click the FORGOT PASSWORD? link.

    Extilum Client Area - Reset Password

  2. Lost Password Reset

    Email Address
    Type Registered email address.
    Click the Submit button.

    Extilum Client Area - Reset Password

  3. Lost Password Reset

    Wait for the message: Password Reset Requested.
    Please check your email for instructions.

    Extilum Client Area - Reset Password

  4. Check email

    Open Reset your password Email.
    Click the link Reset your password from Email Message.

    Extilum Client Area - Reset Password

  5. Open link: Lost Password Reset

    New Password
    — type the new password that you want.
    Enter a secure password in the text box.
    Password must have at least 8 characters, must contain at least three character categories among the following:
    Uppercase characters (A-Z),
    Lowercase characters (a-z),
    Digits (0-9), Special characters (~!@#$%^&*_-+=`|(){}[]:;”‘<>,.?/)
    The system will evaluate the password that you enter on a scale of 100. A weak password has 0 value, while a very secure password has 100 value. Or you can click Generate Password to let the system create a secure password for you. 

    Confirm New Password
    – retype the new password.

    Click the Save Changes button.

    Extilum Client Area - Reset Password

  6. Lost Password Reset

    Password Reset Successful.

    Extilum Client Area - Reset Password

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