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Create Autoresponder Emails – Client Area

Learn how to Create Autoresponder Emails in the Client Area. The Autoresponder feature allows you to automatically send return messages in reply to incoming emails received on a specific email account. This feature is useful when notifying customers with generic messages or out of the office (such as on vacation).


Video tutorial – Create Autoresponder Emails – Client Area


Step-by-step tutorial – Create Autoresponder Emails – Client Area

  1. Log in to Client Area.

    You can log in to Your Client Area by going to this link.
    Once you have logged into your Client Area click the Services green button.

    Extilum Client Area - Email Autoresponder

  2. My Products & Services

    In the My Products & Services table, find your hosting service and click the Manage button.

    Extilum Client Area - Email Autoresponder

  3. Manage Account

    Scroll down the page until the Manage Account title, then choose the Autoresponders button.

    Extilum Client Area - Email Autoresponder

  4. Manage Product – Autoresponders

    Click the button + Add Autoresponder.

    Extilum Client Area - Email Autoresponder

  5. General options

    Interval
    Set how many hours to wait before auto-responding to the same email address.
    If the interval is set to 0, application sends an auto-response to each email.
    Email
    Write down the email username (the email account name that comes before the @ symbol in the email address) you want to send automatic messages from.
    Select the domain where you wish to create a new autoresponder.
    From
    Enter the name you want to appear in the response message.
    Subject
    Enter the subject you want to show up in the response message.
    HTML
    Check this if you want to enter HTML into the “Body” of your email.
    Body
    Enter your Autoresponder message here.

    Extilum Client Area - Email Autoresponder

  6. Other options

    Start
    Choose between Immediately or Custom. 
    If you select Custom, a small calendar will pop up. Choose the preferred date and time using the calendar and the drop-down menu. 
    Stop
    Choose between Never or Custom. 
    If you select Custom, a small calendar will pop up. Choose the preferred date and time using the calendar and the drop-down menu. 

    Click Create button.

    Extilum Client Area - Email Autoresponder

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