Open ticket – Client Area

Click this link to login.

Select the Open ticket button in the menu on the left.

Choose how You want to contact:
– General Enquiries
or
– Technical Support
If not sure, You can click any of the selected, and we will assess the nature of your inquiry.

Your Name and Email Address are filled in automatically.
Subject
– Type the appropriate subject related to your query
Department
if you have not chosen the appropriate department for your query, you can also choose the appropriate department from here:
– General Enquiries
– Technical Support

Related Services
From the Related Service Drop-down box, choose a service for which you are raising a support ticket.
If none applies to your inquiry, select option None.
Priority
Choose the level of emergency for your inquiry.
– High
– Medium
– Low

Message
Type your actual query in detail.
Attachments
If you want to send us files or images related to your issue, you can attach them here (Allowed File Extensions: .jpg, .gif, .bmp, .jpeg, .png,).
The maximum file size limit of your attachment should be 2 MB.
When you are ready, click on Submit button.