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Create Autoresponder Emails – cPanel

Learn how to Create Autoresponder Emails using cPanel. The cPanel Autoresponder feature allows you to automatically send return messages in reply to incoming emails received on a specific email account. This feature is useful when notifying customers with generic messages or out of the office (such as on vacation).


Video tutorial – Create Autoresponder Emails in cPanel


Step-by-step tutorial – Create Autoresponder Emails in cPanel

  1. Login to cPanel.

    Tutorial: login from the Client Area or the direct link.

    Find section Email and click on Autoresponders.

    Extilum cPanel - Email Autoresponder

  2. Add Autoresponder

    Click on the button Add Autoresponder.

    Extilum cPanel - Email Autoresponder

  3. Options

    Character set:
    UTF-8 is the default value as it’s the most common character set for Internet users.
    It’s not recommended to change this parameter, but you can change it here.
    Interval:
    Set how many hours to wait before auto-responding to the same email address.
    If the interval is set to 0, cPanel sends an auto-response to each email.
    Email:
    Write down the email username you want to send automatic messages from.
    The email account name that comes before the @ symbol in the email address.
    Domain:
    Select the domain where you wish to create a new autoresponder.
    From:
    Enter the name you want to appear in the response message. 

    Extilum cPanel - Email Autoresponder

  4. More options

    Subject
    Enter the subject you want to show up in the response message.
    HTML
    Check this if you want to enter HTML into the “Body” of your email.
    Body:
    Enter your Autoresponder message here.
    Start time
    Choose between Immediately or Custom. 
    If you select Custom, a small calendar will pop up. Choose the preferred date and time using the calendar and the drop-down menu. 
    Stop time
    Choose between Never or Custom. 
    If you select Custom, a small calendar will pop up. Choose the preferred date and time using the calendar and the drop-down menu. 

    Click Create button.

    Extilum cPanel - Email Autoresponder

  5. Wait for the success message.

    Extilum cPanel - Email Autoresponder

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