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Configure Greylisting in cPanel

Learn How to Configure Greylisting in cPanel. This interface allows you to enable or disable Greylisting for each domain on your account. Greylisting defends email users against spam. When you enable Greylisting, the mail server will temporarily reject any email from a sender that the server does not recognize. If the email is legitimate, the server that sent it will try to send the email again after a delay. After a sufficient amount of time, the server will accept the email.

Greylisting identifies incoming email by triplets. A triplet is a collection of three pieces of data: the IP address, the sender’s address, and the recipient’s address. By deferring unknown triplets, Greylisting filters spam and allows legitimate email a second chance to pass through.


Video tutorial – Configure Greylisting in cPanel


Step-by-step tutorial – Configure Greylisting in cPanel

  1. Login to cPanel.

    Tutorial: login from the Client Area or the direct link.

    Find the Email section and click the Configure Greylisting link.

    Extilum cPanel - Email - Configure Greylisting

  2. Configure Greylisting

    Select the domain in the list.
    or
    Type the domain name in the Search text box.
    Click the on button to enable Greylisting.
    Click the of button to disable Greylisting.

    Video tutorial - Configure Greylisting in cPanel

  3. Configure Greylisting

    Wait for the success message.

    Video tutorial - Configure Greylisting in cPanel

  4. Configure Greylisting

    To enable or disable Greylisting for all domains on your account:
    – Click the gear icon and select Enable All or Disable All.
    Video tutorial - Configure Greylisting in cPanel

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